AI voice agents are changing phone support by handling calls faster and more...

https://businessabc.net/the-phone-is-the-hardest-place-to-put-an-ai-agent-and-the-most-valuable

AI voice agents are changing phone support by handling calls faster and more naturally. They use turn detection to know when customers speak and barge-in to jump in without waiting. These features cut wait times and make conversations smoother