Published News

Very clear and easy to follow

https://www.instapaper.com/read/2049088598

Very clear and easy to follow. I bookmarked this in case anyone in my family ever needs it. I really hope nobody does, but at least now I know the first steps. Things like the crash report and not talking to the other insurer weren't on my radar at all

Bilingual help matters so much in

https://orcid.org/0009-0000-8545-7218

Bilingual help matters so much in San Antonio. My parents are more comfortable in Spanish and it makes a huge difference when someone explains things clearly in their language. It's the difference between understanding your options and just nodding along