Patients now expect the same convenience from healthcare as they do from online...

https://xeon-wiki.win/index.php/The_Missing_Link:_Why_Continuity_of_Care_Defines_the_Success_of_Your_Telehealth_Experience

Patients now expect the same convenience from healthcare as they do from online banking. The shift toward video consults and secure messaging portals means faster access to clinical advice without the need to travel