Voice AI can misinterpret info, leading to wrong answers that confuse...
https://www.livebinders.com/b/3725759?tabid=a8b4b8e4-a66a-f3ce-78bd-f7c94a82461b
Voice AI can misinterpret info, leading to wrong answers that confuse customers. A solid way to catch errors early is to have the system read back order IDs before finalizing, so users hear exactly what’s recorded